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Initiatives for Pursuing an Organizational Culture Whose Members Grow Up Together

Since our founding, our Group has continued to focus on enriching everyday life and creating a new future where everyone can brighten at any time by providing “Unique value.”
In order to continue to provide “Unique value” going forward, we believe that each employee’s uniqueness, capability, and growth are essential elements. Furthermore, in an environment of intense change and competition, we position human resources as the source of value creation and competitive advantage.

Improving employee engagement

We position employee engagement as one of the important management indicators and started a survey targeting all employees from June 2022. We continuously conduct the survey every three months, identify issues that need to be addressed based on changes in each index and feedback from employees, share and discuss them with management, and incorporate them into concrete measures. Through these initiatives, we aim to improve our engagement score by 10% by the fiscal year ending July 2027 (compared to the fiscal year ended July 2023).

Further enhancement of the training environment

We have implemented training and qualification support systems with the aim of maximizing employee growth and organizational strength. In addition to position-specific training to learn the skills required for each role, and we also provide assistance in acquiring qualifications for employees who wish to proactively strengthen their professional skills.

Diversity and inclusion initiatives

The Group is committed to diversity and inclusion, aiming to create an organization where diverse people respect various values and play active roles.
The ratio of women in our company’s workforce is 59%*, and we have been certified as a three-star rating company by Eruboshi, recognizing our efforts to promote the active participation of women. Going forward, we will continue to create a workplace environment where everyone can work comfortably, including by providing diverse working conditions and supporting the balance of work and family life, and will not only promote the active participation of women, but also promote the hiring of seniors and foreigners.
* Premier Anti-Aging Co., Ltd. (non-consolidated) as of the end of July 2023

Work-style initiatives

Flextime and remote working

We are addressing diverse work styles through monthly flextime, core time systems, and remote working.

Restriction on long working hours

We limit the need for extended working hours by upgrading management skills including by regular monitoring, actively hiring employees, and streamlining our operations. The average amount of overtime worked per month was 13 hours*.

Encouraging employees to take paid leave

We have established an action plan to encourage employees to take paid leave so that they can rest, refresh themselves, and demonstrate greater creativity. The percentage of paid leave taken by employees was 70.3%*.

Child-care and nursing-care support initiatives

We are expanding the options for working styles by utilizing vacation and leave systems and remote work to support employees with childcare or nursing care responsibilities, allowing them to choose full-time work instead of short-time work.

* Performance of full-time employees at Premier Anti-Aging Co., Ltd. (non-consolidated) from August 2022 to July 2023

Initiatives for Improving Well-Being

Promoting health management

The Company aims to be a leading company in anti-aging with the management philosophy "Forever vivid. Untether time.”. In order to realize this philosophy, it is essential that each employee leads a life in which they can feel physically and mentally healthy and happy. On August 17, 2022, we formulated our Health Management Declaration, based on the belief that an environment in which employees can work in good physical and mental health is important as a foundation that supports the creation of value for our employees. Based on the Health Management Declaration, we strive to promote well-being so that our employees and everyone involved with our company can lead healthy and prosperous lives. In the future, through the promotion of various measures based on the Health Management Declaration, we will create a social culture and a new common sense in which every individual can demonstrate their individuality and abilities.

[Health Management Declaration]
Toward a healthy, radiant life for all
The Premier Anti-Aging Group is a pioneer in the anti-aging business, committed to helping our employees, their families, and everyone in the world stay healthy and radiant, regardless of age.

<Action Guidelines>

  • We are committed to providing all employees and their families an environment that promotes physical and mental health and well-being , which are necessary to create unique sensibilities and thoughts.
  • We will develop initiatives to ensure that not only our employees and their families but also everyone associated with our company can enjoy a beautiful,healthy, and brighter future.

We have been certified as a 2024 Health and Productivity Management Organization.
The Health and Productivity Management Organization is a certification system that honors companies that practice particularly excellent health and productivity management based on initiatives that address local health issues and health promotion initiatives promoted by the Nippon Kenko Kaigi.
We have been certified as a “2024 Health and Productivity Management Organization (Large Enterprise Category)”.

<Health Management Promotion Framework>
In promoting health management, the President and Representative Director is responsible for health management and promotes overall health management from a management perspective. The health management promotion manager serves as the health management promotion secretariat, and in cooperation with the safety and health committee, industrial physicians and public health nurses, we are disseminating various information and developing measures to encourage employees to take  voluntary health initiatives.

 

Initiatives for Providing Unique Value

Pursuit of premier anti-aging quality

Spreading anti-aging awareness among employees

We believe that in order to spread anti-aging in society, it is first important for our employees themselves to deepen their understanding of anti-aging in areas such as beauty and health, and to become people who embody them.
Every Monday morning, employees share their own antiaging efforts within the company. We use a relay format to introduce the next week’s presenter to expand the circle of anti-aging awareness.
Additionally, many employees take advantage of the qualification support system, which subsidizes examination fees and textbooks, to obtain qualifications such as cosmetics certification and hair diagnostician certification, thereby deepening their knowledge of anti-aging. The materiality goal of "the number of anti-aging qualifications held by employees" has progressed far beyond our initial plan, and changes in the awareness of each employee are gradually becoming evident.

Social contribution activities

Sponsorship of COSME BANK PROJECT

The Cosme Bank Project is an activity run by Bank for Smiles, a general incorporated association with the philosophy of “Bringing smiles to women and the earth.'' This is an initiative to deliver cosmetics that are no longer available due to sales discontinuation, to women who cannot afford cosmetics for free. We have been continuously participating in this project as a partner company since 2022. We also carry out activities where employees put original stickers to sponsored products.

Providing products free of charge to disaster victims
We provided free products to victims of the Noto Peninsula Earthquake through the emergency disaster response alliance “SEMA” (Secretariat: LINE Yahoo Japan Corporation). We will continue to provide support as much as possible in response to requests from each organization.

Collaboration with suppliers

Premier Anti-Aging Co., Ltd. has established a procurement policy in July 2024. We continue to work with our suppliers to promote sustainable procurement that contributes to solving social issues.

Raising awareness of procurement policy and conducting interview surveys

We educate our suppliers about our procurement policy and conduct interview surveys, and comprehensively check the status of compliance while evaluating each supplier individually. In addition, we will carry out initiatives such as providing regular explanations to our suppliers in order to make our procurement policy and sustainable procurement widely known.

Aiming to improve customer satisfaction

Initiatives at customer service centers

The corporate culture of creating unique value and undergoing further transformation is the root of the Company’s growth capability. The Company aims to think flexibly to provide products and services that address the unmet needs of our customers and to foster brands that continue to be used by each and every customer in pursuit of prosperity.
What we strive to do when serving customers is to provide them the right knowledge about beauty care and the time to become beautiful in both skin and heart. We strive to give our customers time to feel fulfilled by providing them knowledge about skin and beauty care and listening to their worries about their skin and other concerns.

Product Initiatives

We analyze the opinions, questions, and other feedback we receive from customers every day in order to improve our products and services. In addition, through communication with our customers, we take into account their concerns and inconveniences, and work quickly to develop unique products based on changes in the skin environment.